[wpspoiler name=”How do I get a printed copy of your catalog?” ]You can get a printed copy of our catalog by calling or e-mailing our office.[/wpspoiler]
[wpspoiler name=”Do you have “minimum order” requirements?” ]No. We have no minimum orders. There will be set-up and shipping charges.[/wpspoiler]
[wpspoiler name=”Can I order random lengths?” ]Yes. Random lengths are typically easier to process.[/wpspoiler]
[wpspoiler name=”Can I order specified lengths?” ]Yes. Availability of specified lengths varies depending on the species of wood. [/wpspoiler]
[wpspoiler name=”Should I order extra for waste, etc.?” ]Ordering extra is always recommended when ordering custom moulding because of the complexity of getting an exact match. We will be glad to help you figure conservative overages for your order.[/wpspoiler]
[wpspoiler name=”Can I return any unused items?” ]Custom orders are non-returnable.[/wpspoiler]
[wpspoiler name=”Do you offer assistance with material take-off’s?” ]Yes. It is our pleasure to offer this service to our valued customers. We require customers to verify and confirm quantities before placing an order.[/wpspoiler]
[wpspoiler name=”Do you offer finished product?” ]Yes. We are capable of producing your custom millwork order in a variety of custom finishes.[/wpspoiler]
[wpspoiler name=”Do you install?” ]Installation services are offered thru our sister company Deas Construction, Inc.[/wpspoiler]
[wpspoiler name=”How do I place an order?” ]We accept orders by fax, e-mail, or thru our sales team. We require a deposit and a signature before processing your order.[/wpspoiler]
[wpspoiler name=”How much is the deposit?” ]We require a 50% deposit. [/wpspoiler]
[wpspoiler name=”What methods of payment do you accept?” ]We accept cash, checks, Visa, Mastercard, and in-house charge accounts with approved credit.[/wpspoiler]
[wpspoiler name=”How much do you charge for shipping/How do you ship? ” ]Shipping charges will vary, depending on your order, your location, and our shipping method. [/wpspoiler]
[wpspoiler name=”Can I pick up my order?” ]Your custom millwork order can take one to eight weeks for delivery. We will confirm delivery time at placement of order. [/wpspoiler]
[wpspoiler name=”Do you charge order cancellation fees?” ]Yes.[/wpspoiler]